Our Hassle-Free Wow-Now Experience
Scroll down to learn all that goes into getting your new water heater up and running.
Step 1 : Learn what you need
From the start of our first conversation, we’re here to help you find the right water heater for your unique need.
- You’ll always get straightforward answers to your questions.
- You’ll always get educated on all your options.
- We will offer fully disclosed pricing with no hidden fees.
- You’ll never get pressure to decide.
Step 2 : Decision making time
Take whatever time you need to get educated on the right decision for you. When you do decide, that decision will be backed with our 100% satisfaction, no mess guarantee.
- We will educate you on efficiency, rebates, credits, and ROI reality.
- Our solution team will get you a price right over the phone by having you text images and through great questions.
- Once a decision is made, a tech will arrive and confirm all agreed upon points and no work begins until you say so.
Step 3 : Install your water heater
When a Water Heaters Now tech arrives, that is when the Wow-Now Experience begins!
- A courteous greeting, shoe coverings, and drop cloths are first business.
- We send a second tech to transport the old water heater out and the new one in to protect your home.
- Next the tech will go over any alterations required by code and ensure you are completely in agreement with the plan and pricing.
- When the job is complete, we will educate you how to maintain your heater, leave a cool gift, explain next steps regarding the permit inspection.
Step 4 : On-going support
We stand behind our workmanship and products 100%.
- We’ll answer any questions you have about your water heater for as long as you own it.
- We’ll send you an annual reminder with instructions on how to maintain the life and efficiency of your water heater.
- We’ll make it a priority to respond quickly to any trouble that may arise with your water heater.
- We extend the labor warranty to three years from the standard one year for all new water heaters.